Pulsar HALO offers a 30-day return policy from the Date of Purchase. You, the customer, are responsible for the return cost of shipping and insurance back to us. All items must be factory sealed, in their original packaging and in their original resalable condition with all original contents that came with the item to receive a refund. If an item is deemed not to be in resalable condition the item will be returned at your expense or discarded at your request. All electronic items are ineligible for return once they have been installed, activated or registered UNLESS, the item is defective. If defective, we will offer an exchange. If the item is found not to be defective you will be charged for the return shipping back to you. All returns require an RMA # prior to returning items. Special Order Items are not eligible for return. All orders are subject to a 15% restocking fee.
All returned items must be sent to us prior to issuing a credit or exchange so the item can be inspected and tested. Any items found not to be defective will be returned at the customer’s expense.